She Loved Our Products… Until Her Face Started Itching

Help! My Face is Itching – The Truth About Overexfoliation and How to Fix It
The other day, I got a message that had me SHOOK. One of my customers told me she loved our products, had been using them for a week, BUT her face had started to itch. 🤯🤯🤯
I was DEVASTATED reading her message. I almost cried, no lie. When you put your heart into creating products that help women feel confident in their skin, the LAST thing you want to hear is that someone is having a reaction.
But in business, you have to take feedback, and you also have to ask questions!
So, I started investigating. I asked what she purchased. She told me our Glow Harder Kit. Okay, cool. Now, I’m running through the ingredients in my head. Could she be allergic to something? Nope. She had no known allergies.
At this point, I was even more confused. WHY was her face itching?!
So I dug deeper. I asked if it happened after using a particular product. She said no. 😭
Now, I’m REALLY in my head because I’m self-critical, and while I KNOW our products have helped so many women, I also understand that skincare isn’t one-size-fits-all. But itchy?!
So, I asked her to walk me through her routine.
And that’s when I saw it—she was applying the products in the wrong order. Okay, not ideal, but that shouldn’t be the cause of itching. Then she casually mentioned something that made my stomach drop:
She was exfoliating EVERY. SINGLE. DAY.
Babyyyy, I found the problem. She had OVEREXFOLIATED her skin, and now we had to fix it!
What is Overexfoliation?
Exfoliation is necessary for smooth, glowing skin, but too much of it? That’s a recipe for irritation, redness, tightness, and yes—itching. When you overdo it, you strip your skin’s natural barrier, leaving it raw, sensitive, and vulnerable.
If your skin ever starts feeling like it’s burning, looking extra red, or flaking excessively, you might be overexfoliating.
The good news? It can be repaired! Here’s how to heal your skin and get back to that effortless GLOW.
How to Repair Overexfoliated Skin (and What to Use)
1️⃣ Pause on Exfoliation – The first thing you gotta do is CHILL. No scrubs, no exfoliating acids, nothing for at least a week. Your skin needs a break to rebuild its protective barrier.
2️⃣ Switch to a Gentle Cleanser – Our Oat Face Wash is a lifesaver here. Packed with ceramides and green tea extract it's super soothing and won’t strip your already stressed-out skin. Use it morning and night to cleanse without irritation.
3️⃣ Hydrate, Hydrate, Hydrate – Bring moisture back with RoseDew Face Mist. A few spritzes throughout the day will help calm your skin and replenish hydration levels.
4️⃣ Lock in Moisture – Follow up with Rosehip Oil (aka "Face Crack"). It’s packed with nutrients that support skin repair, reduce inflammation, and help restore that healthy glow.
5️⃣ Stick to the Basics – Keep your routine simple while your skin heals. Avoid using AHA'S and BHA'S. Focus on hydration and barrier repair.
Once your skin starts feeling normal again (this can take about a week or two), you can SLOWLY reintroduce exfoliation—but properly this time! That’s where our Glow Harder Kit comes in.
How to Use the Glow Harder Kit the Right Way
💛 Step 1: Choose Your Cleanser
➡ Turmeric Face Bar – Use 2x a day for smooth, even skin.
➡ Turmeric Face Wash – New liquid formula, great for stubborn dark spots and texture. Use 2x a day.
✨ Step 2: Exfoliate (ONLY 2x a Week!)
➡ Turmeric Scrub – Helps fade hyperpigmentation, but DO NOT use this daily. Exfoliation is a 2x-a-week MAX situation!
💦 Step 3: Tone
➡ WWB Toner – Balances your skin’s pH and preps it for the next steps.
🌹 Step 4: Hydrate
➡ RoseDew Face Mist – A refreshing boost of hydration.
🧴 Step 5: Moisturize
➡ Daily Moisturizer – Keeps skin soft and smooth without feeling heavy.
✨ Step 6: Glow
➡ Rosehip Oil – Seals in moisture and gives you that can’t-stop-staring glow.
The Lesson? Less is More!
The key takeaway from all of this? MORE isn’t always better.
Exfoliating every day won’t make dark spots fade faster—it’ll just make your skin mad at you. 😩 Stick to the Glow Harder routine, follow the correct order, and let your skin breathe.
Trust the process, stay consistent, and your skin will thank you. 💛
Shop skin essentials now 👉🏾 www.themelanatedbar.com
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